Crane 1 Gal. Adorable Red Train Cool-Mist Humidifier for Personal Therapeutic Respiration Treatment

FAQ

WHY SHOULD I USE AN ADORABLE HUMIDIFIER?

The real question is why shouldn’t you? Humidifiers add moisture to indoor air, relieving congestion from the common cold and flu and soothing scratchy throats, dry skin and eyes, and irritated sinuses. Perfect for babies, adults, and everyone in between, a humidifier’s additional moisture thins the mucus in the sinuses, making it easier to breathe. (And we know that when it comes down to your family’s health, you’re all about breathing easy.)Even if you’re feeling great, our Adorable Humidifiers are must-haves. From smooth skin to shiny hair to cared-for furniture, they keep you and your home looking beautiful and feeling comfortable.

HOW DO I START MY ADORABLE HUMIDIFIER?

First make sure the tank is filled with water, and then turn the control dial all the way up to activate mist. Then adjust the dial down to the proper mist output.

WHAT NOISE LEVEL CAN EXPECT FROM MY ADORABLE HUMIDIER?

We pride ourselves on being whisper quiet despite some of our loud, fun designs. The humidifier’s fan whirs quietly as it disperses a soothing mist into your noticeably comfortable living space.

WHERE SHOULD I PUT MY ADORABLE HUMIDIFIER? I WANT TO SHOW IT OFF.

Show it off to your heart’s content. But whether you decide to put your Adorable front and center or be more discreet, it should never be on a water-sensitive surface or on a carpet or towel to avoid damage to the humidifier and your home. Instead, place it on a flat, water-safe surface at least three feet off the ground for maximum evaporation.

WHY IS THERE CONDENSATION ON THE WINDOWS?

Your Adorable is working a little too hard. Select a lighter mist setting to lower the room’s humidity and, as always, keep the door open a crack. You still get the humidifier’s benefits, but with crystal clear windows.

WHAT CAN I PUT IN MY ADORABLE HUMIDIFIER?

Water. And water only. Anything else may actually cause damage, and no one wants that.

WHAT IS THE WHITE DUST NEAR MY ADORABLE HUMIFIER?

Chances are that the tap water you’re using has too many minerals. When the Adorable gets to work, its ultrasonic process breaks up those minerals, creating a fine, white dust. To bust the dust, we recommend using distilled water, filtered water, or a Crane Demineralization Filter.

HOW IS AN ULTRASONIC HUMIDIER DIFFERENT THAN “REGULAR” HUMIDIFIER?

An ultrasonic humidifier works similarly to a stereo speaker while staying whisper quiet. A nebulizer vibrates at an ultrasonic frequency to create mist that easily dissipates into the air rather than droplets that fall to the ground. Ultrasonic humidifiers are highly effective, but because of the vibrations you may notice a fine white dust collecting from high-mineral water. If so, try a Crane Demineralization Filter.

DO I NEED A FILTER TO RUN MY ADORABLE HUMIDIFIER?

No. We’re all about simple, clean design, so our humidifiers work perfectly without a filter. One might be necessary if you notice a fine dust collecting near your Adorable, but you can switch to distilled or filtered water to lower the dust-building mineral content. Crane Demineralization Filters help remove excess minerals, reducing the white dust so your air (and your home) stays clean.

WHAT’S INVOLVED IN CLEANING ADORABLE HUMIDIFIER?

It’s simple. Regular cleaning will keep your humidifier running smoother, longer. We recommend emptying the water tank and basin daily and disinfecting them at least once a week. Read the Use & Care manual for further instructions.

I THINK MY ADORABLE HUMIDIFIER IS LEAKING.

Because our humidifiers are built for all different environments, it’s possible that the setting is simply too high for your space. Try adjusting the setting so you can see the mist going up into the air, not down onto the surface. If that doesn’t work, be sure the rubber ring inside the water tank is secure. And if you move your humidifier often, always have a towel on hand and move the tank and basin separately.

THERE IS SOMETHING LOOSE IN THE BOTTOM OF MY HUMIDIFIER.

Sometimes during shipping, the water level sensor float and cap may detach from the humidifier base. This can be fixed very simply! The water level sensor float looks like a large white washer and the cap looks like a small plastic lid with a paperclip going through the top of it. Just place the water level sensor float onto the tall, thin peg towards the left side of the humidifier base. The cap can then be snapped in place atop that same peg.

MY ADORABLE HUMIDIFIER ISN’T MISTING AS MUCH AS USUAL.

First thing first—empty some water from the water basin. Too much water may prevent the humidifier from misting properly. And while you’re checking the water basin, make sure there aren’t any foreign objects in it. If the humidifier is not on a flat, waterproof service, it’s possible that fibers from a carpet or towel have blocked the vent. If all else fails, check your Use & Care Manual or contact Customer Service.

ARE YOUR ADORABLE HUMIDIFIERS MADE FROM PLASTIC THAT MAY CONTAIN BPA OR PHTHALATE?

All of our humidifiers are made with the following plastics: ABS, SAN, and PP. The chemicals Bishenol A and Phthalate are not used in the manufacturing process.

HOW SHOULD I STORE MY HUMIDIFIER WHEN I AM NOT USING IT?

Clean and dry the humidifier completely, then remove the water tank cap and your Demineralization Filter, if you have one. For detailed instructions, see the Use & Care Manual.